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Cookie Policy

Last updated: 6th August 2024

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser).

2. How We Use Cookies

Tangor Insurance uses cookies to:

  • Ensure our website functions properly
  • Remember your preferences and settings
  • Analyse how our website is used
  • Improve user experience
  • Provide relevant advertising
  • Comply with legal requirements

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for our website to function. They enable core functionality such as security, network management, and accessibility. Without these cookies, our website cannot function properly.

Cookie Name Purpose Duration
tangor_session Maintains user session Session
cookie_consent Stores cookie preferences 1 year
security_token Security and fraud prevention Session

3.2 Performance Cookies

These cookies collect information about how visitors use our website. This data helps us improve our website's performance and user experience. All information is collected anonymously.

Cookie Name Purpose Duration
_ga Google Analytics - visitor identification 2 years
_ga_* Google Analytics - session information 2 years
page_views Tracks page popularity 30 days

3.3 Functional Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers.

Cookie Name Purpose Duration
user_preferences Stores user settings and preferences 1 year
language_preference Remembers language choice 1 year
form_data Saves partially completed forms 24 hours

3.4 Targeting/Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They may be set by advertising partners through our site.

Cookie Name Purpose Duration
ads_targeting Delivers relevant advertisements 90 days
fb_pixel Facebook advertising and analytics 90 days
google_ads Google advertising services 90 days

4. Third-Party Cookies

Some cookies on our website are set by third-party services. These include:

4.1 Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics cookies collect information anonymously and report website trends without identifying individual visitors.

You can opt out of Google Analytics by visiting: Google Analytics Opt-out Browser Add-on

4.2 Social Media

Our website includes social media features that may set cookies to enable proper functionality and track usage.

4.3 Advertising Partners

We work with advertising partners who may place cookies to show you relevant advertisements on other websites.

5. Managing Your Cookie Preferences

5.1 Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customise your preferences

5.2 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

5.3 Mobile Devices

On mobile devices, you can usually find cookie controls in your browser's settings menu under "Privacy" or "Security".

6. Consent and Legal Basis

We obtain your consent for non-essential cookies in compliance with UK GDPR and PECR (Privacy and Electronic Communications Regulations).

Our legal basis for processing cookies:

  • Necessary cookies: Legitimate interest
  • Performance cookies: Consent
  • Functional cookies: Consent
  • Marketing cookies: Consent

7. Cookie Retention

Different cookies have different retention periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain until their expiry date or you delete them
  • First-party cookies: Set by us and under our control
  • Third-party cookies: Controlled by external services

8. Impact of Disabling Cookies

If you disable cookies, some features of our website may not function properly:

  • Forms may not remember your information
  • Personalisation features may not work
  • Analytics tracking will be disabled
  • You may see irrelevant advertisements

Necessary cookies cannot be disabled as they are essential for website security and functionality.

9. Updates to This Policy

We may update this Cookie Policy to reflect changes in:

  • The cookies we use
  • Legal requirements
  • Our business practices
  • Technology developments

We will notify you of any material changes by updating the "Last Updated" date and may provide additional notice on our website.

10. Contact Us

If you have questions about our use of cookies, please contact us:

Tangor Insurance
47 High Street
Manchester, M1 2HB
United Kingdom

Email: [email protected]
Phone: +44 161 597 0111

11. Useful Links

For more information about cookies and online privacy:

  • ICO Guide to Cookies
  • All About Cookies
  • Your Online Choices
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